SAFETY TIPS
At The Lucky Date we’re all about making online dating easier and safer. We’ve got your back when it comes to security and safety.
Our team conducts a rigorous moderation process to maintain a trustworthy community. They stay on top of trends and use the best tools to track violations and conduct content moderation to make sure you get the best experience on our website.
However, safety is a collaborative effort, and your actions play a vital role. To provide an additional security level during your experience on The Lucky Date, we have complied a set of tips you can follow.
The Lucky Date Online Communication Safety Tips
Sending money and sharing financial information
- Refrain from sending money or disclosing your bank account details, even if someone says to be in an urgent situation. Wire transfers are nearly impossible to reverse once the payment goes through.
- Refrain from sharing any information that could grant access to your financial accounts.
- Remember, there are no situations in which we send or share emails, SMS, or any other notifications asking for your financial information. If some other user requests money from you, please report it to us without delay.
Personal information
- Avoid disclosing personal details like your social security number, details of your address, or information about your schedule or daily routine to unfamiliar individuals.
- Exercise caution when sharing specific information regarding your family or children, both on user profile description and in early stage interactions (photos, locations, etc.).
- IMPORTANT: We do not send emails, SMS, or any form of notifications requesting your username and password information.
- If you have fallen victim to a scam or receive suspicious requests, please ensure you report them by contacting us.
- Keep conversations on The Lucky Date platform during the initial stages of getting to know someone.
Stay on the platform
- Exercise caution when sharing your phone number or social media profiles with individuals you haven't established trust with. People with malicious intentions often attempt to shift conversations to messaging apps, email, or phone calls right away.
- Keep conversations on The Lucky Date platform during the initial stages of getting to know someone. Beware of individuals attempting to move the conversation to text, messaging apps, email, or phone too soon.
Secure your account
- Choose a robust password and avoid logging into your account from public computers.
- Be cautious of emails asking for your login credentials or/and password; report them immediately.
- Avoid clicking on suspicious links to unknown online resources.
Contacting The Lucky Date
- The Lucky Date never asks for your password or requests screen sharing for customer support. Occasionally, we may ask you to take a screenshot in case of technical issues or suspicious messages from other users.
- For contact purposes, please email [email protected].
- Do not use phone numbers found via Google search for general support, as they do not belong to The Lucky Date.
By following these safety tips, you can enhance your security and have a positive experience on The Lucky Date. While we are always here for you, ensuring safety requires a joint effort, and your actions are crucial in maintaining a secure environment.
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